Many businesses rely on technology and IT systems to fulfill day-to-day operations. Break fix is an IT service model that relies on the customer contacting the IT services company when repairs and upgrades are needed, and IT issues are resolved only when support is needed. The managed IT services model is a strategic approach where a managed service provider (MSP) assumes responsibility for the functionality of the IT service and equipment, monitors and manages the IT infrastructure, and focuses on preventing potential IT issues.
When you’re buried in tasks, deadlines are looming, and you’re managing multiple projects, managed IT services are the extra help you need that will save your day. With managed IT services, you will be free from necessary, but time consuming tasks like monitoring, managing, and updating your IT infrastructure. Taking a more strategic approach to your IT environment will increase productivity and efficiency and keep you focused on your business’s bottom line.