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Document management focuses on document storage and retrieval while enterprise content management (ECM) allow you to capture, store, integrate, access, process, and measure your content - adding key functionality that document management lacks.
Unlike document management, ECM is a complete solution that provides the flexibility and scalability to meet organization-wide needs - from operations and administrative departments to customer service.
2. Removes Manual Processes
Document management systems lack sophisticated automated workflows. ECM systems use automation to speed processes by ensuring your content gets into the right hands at the right time.
3. Mitigates Risk
Traditionally, document management systems provide basic storage and retrieval functionality. ECM features automated workflows that eliminate errors associated with manual processing, providing transparency into processes while supporting compliance efforts.
4. Retains More Content Types
Unlike many document management systems, ECM allows you to store every content type - like paper
forms, photos, and CAD drawings - making your organization’s information instantly retrievable.
5. Streamlines Processes with Integrations
Document management systems have problems integrating with other IT systems. ECM integrates with any line-of-business application, giving users instant access to the data and information they need, when they need it - speeding up processes company-wide.
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Document management focuses on document storage and retrieval while enterprise content management (ECM) allow you to capture, store, integrate, access, process, and measure your content - adding key functionality that document management lacks. Documents drive business processes which is why it’s crucial to utilize technology to streamline business processes for increased efficiencies and ROI. The Prosource Document Automation team is ready to help your business make the move from document management to ECM. We provide more than just industry-leading ECM solutions, but the analysis, planning, training, and close collaborative approach that ensure your success and ROI. We begin by learning your business, discovering inefficiencies, making process improvements, and tailoring the solution to fit your unique needs.
To learn more about Prosource’s Document Automation solutions and to get in touch with an expert, please call 888.698.0763 or visit totalprosource.com.