--- title: Enterprise Content Management Increases Efficiency & Effectiveness description: Leverage enterprise content management in your organization to reduce the amount of time spent to locate documents & the costs associated with documents. image: https://blog.totalprosource.com/hubfs/iStock-500808858.jpg --- - [Customer Support](https://www.totalprosource.com/support) - [Join Our Team](https://www.totalprosource.com/careers) [![logo-m](https://blog.totalprosource.com/hubfs/logo-m.svg)](https://www.totalprosource.com/) - [Solutions](https://www.totalprosource.com/solutions) - [IT Solutions](https://www.totalprosource.com/solutions/it-solutions) - [Managed IT Services](https://www.totalprosource.com/solutions/it-solutions/managed-it-services) - [Cybersecurity](https://www.totalprosource.com/solutions/it-solutions/cybersecurity) - [Business Continuity](https://www.totalprosource.com/solutions/it-solutions/business-continuity) - [Hosted Voice](https://www.totalprosource.com/solutions/it-solutions/hosted-voice) - [Cloud Solutions](https://www.totalprosource.com/solutions/it-solutions/cloud-solutions) - [Managed Content Services](https://www.totalprosource.com/solutions/managed-content-services) - [Digital Transformation](https://www.totalprosource.com/solutions/managed-content-services/digital-transformation) - [Business Process Optimization](https://www.totalprosource.com/solutions/managed-content-services/business-process-optimization) - [Accounts Payable Automation](https://www.totalprosource.com/solutions/managed-content-services/ap-automation) - [Document Management for SMBs](https://www.totalprosource.com/solutions/managed-content-services/document-management-smbs) - [Print Solutions](https://www.totalprosource.com/solutions/print-solutions) - [Managed Print Services](https://www.totalprosource.com/solutions/print-solutions/managed-print-services) - [Copiers & Printers](https://www.totalprosource.com/solutions/print-solutions/copiers-printers) - [Production Print](https://www.totalprosource.com/solutions/print-solutions/production-print) - [Industries](https://www.totalprosource.com/industries) - [Education](https://www.totalprosource.com/industries/education) - [Healthcare](https://www.totalprosource.com/industries/healthcare) - [Government](https://www.totalprosource.com/industries/government) - [Manufacturing & Distribution](https://www.totalprosource.com/industries/manufacturing-distribution) - [Banking & Financial Services](https://www.totalprosource.com/industries/banking-financial-services) - [Legal](https://www.totalprosource.com/industries/legal) - [Non-Profit & Religious](https://www.totalprosource.com/industries/non-profit-religious) - [Small & Medium-Sized Businesses](https://www.totalprosource.com/industries/small-medium-sized-businesses) - [Professional Services](https://www.totalprosource.com/industries/professional-services) - [Resources](https://www.totalprosource.com/resources) - [Who We Are](https://www.totalprosource.com/who-we-are) - [About](https://www.totalprosource.com/who-we-are/about) - [TotalPro Experience](https://www.totalprosource.com/who-we-are/totalpro-experience) - [History](https://www.totalprosource.com/who-we-are/history) - [Awards](https://www.totalprosource.com/who-we-are/awards) - [Community Involvement](https://www.totalprosource.com/who-we-are/community-involvement) - [Locations](https://www.totalprosource.com/who-we-are/locations) - [Contact](https://www.totalprosource.com/contact-us) Speak With a Solutions ExpertContact Menu**Close** ### Sales or General Inquiries Our business is built on helping you leveraging technology for strategic advantage. Contact our team to learn how our powerful, scalable, affordable technology solutions can transform how you do business. Contact a Solutions Expert ### Customer Support Our solutions are backed by dedicated support teams who are committed to your success. Whether you need IT support, software support, or hardware service, we've got you covered so you can get back to business. [Contact Support](https://www.totalprosource.com/support) [1.888.698.0763](tel:18886980763) ![](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/close.svg) ### Contact a Solutions Expert # Enterprise Content Management Increases Efficiency & Effectiveness By: [Danielle Hoverman](https://blog.totalprosource.com/author/danielle-hoverman) February 14, 2017 Relying on paper-based processes and workflows can cost your organization a lot of wasted time and money. Between 2% and 5% of an organization’s files are lost or misfiled on any given day, and the amount of time spent searching for one lost document can add up to $120 in labor. Each four-drawer file cabinet holds an average of 10,000-12,000 documents and takes up 9 square feet of floor space, costing your organization $1,500 per year. By leveraging the right technology, your organization can significantly reduce the amount of time spent to locate documents and the costs associated with storing and retrieving documents. ![iStock-500808858.jpg](https://blog.totalprosource.com/hs-fs/hubfs/iStock-500808858.jpg?width=710&height=474&name=iStock-500808858.jpg) **What is Enterprise Content Management?** Enterprise content management (ECM) helps businesses digitize documents and automate document-driven processes, allowing the right people to access the right information at the right time - in any location. In general, ECM is an umbrella term for the technology, strategy, and method used to capture, manage, access, integrate, measure, and store information. **\[You Might Also Like: Blog Article -  ["4 Common Document Management Pain Points Businesses Are Faced With"\]](https://blog.totalprosource.com/4-common-document-management-pain-points-businesses-are-faced-with)** Handling too much paper or unstructured information that causes bottlenecks when trying to process, access, or store business information often leads to businesses determining they need a dynamic, strategic ECM solution. Common information and document challenges that customers face involve regulatory compliance, dealing with different document versions that contain critical business information, productivity issues, losing track of documents, slow business and workflow processes, and managing too much paper. **What is OnBase?** OnBase is a single enterprise information platform for managing content, processes, and cases that transforms businesses by empowering them to become more agile, efficient, and effective. Recognized as a market leader in ECM, OnBase manages content from the point of inception all the way through the information lifecycle until final archival and destruction. **\[You Might Also Like: ["5 Benefits of Digitizing Documents with Document Automation Software and Systems"\]](https://blog.totalprosource.com/blog/5-benefits-of-digitizing-documents-with-document-automation-software-and-systems/)** **OnBase Platform Strengths** OnBase has six core strengths which include the following: **1.  Capture** Managing your business’s content starts with capturing and importing your information into a secure digital repository. Any type of document can be uploaded into the system including invoices from vendors, resumes from job applicants, contracts, reports, and more. You can capture these documents by using electronic forms, scanning paper documents, through digital content such as Microsoft Office documents, PDFs, photos, and videos, and automatically filing and categorizing documents from servers, MFPs, and other shared locations. **2.  Manage** OnBase allows you to automate the predictable, repeatable parts of your processes to eliminate manual tasks like photocopying and hand delivery. You are able to automatically route documents to the right people at the right time, alert employees when documents require their attention, and recognize errors before they become problematic. **3.  Access ** Once you have captured your documents and information in OnBase, your content can be easily accessed from intuitive software in the office, on your mobile device while on the road, while online, or while offline. This gives you the ability to find any document using full-text search, identify specific keywords or phrase within document text, metadata, annotations, and entry names, and use preset search options to search documents by creation date, names of users, and other metadata. **4.  Integrate ** With OnBase, you are able to integrate documents and data to the transactions and activities in other applications. OnBase allows you to leverage information from other applications to automatically launch processes in OnBase such as composing documents, filling out forms, or triggering business workflows. **5.  Measure ** OnBase gives you real-time insights into the status of your processes and system performance to help you make better decisions and take action when needed. OnBase may also facilitate audits and support compliance initiatives by identifying the existence and accuracy of information. **6.  Store** Robust in nature, OnBase allows businesses to securely store, protect, and destroy business-critical documents and information. Businesses are increasingly relying on ECM systems to optimize records management practices and protect against risk; OnBase provides customizable security settings to allow organizations to protect information from unauthorized access or modification. [Automation](https://blog.totalprosource.com/topic/automation), [Document Management](https://blog.totalprosource.com/topic/document-management), [ECM](https://blog.totalprosource.com/topic/ecm), [OnBase](https://blog.totalprosource.com/topic/onbase) ## Read On ### [What is Enterprise Content Management and Why You Need It Enterprise content management (ECM) helps businesses digitize documents and automate...](https://blog.totalprosource.com/what-is-enterprise-content-management-and-why-you-need-it) ### [\[INFOGRAPHIC\] Top 5 Reasons to Move from Document Management to ECM Click on image to enlarge](https://blog.totalprosource.com/infographic-top-5-reasons-to-move-from-document-management-to-ecm) ### [5 Benefits of Enterprise Content Management (ECM) Have you ever wondered how much time you could save by managing your business documents...](https://blog.totalprosource.com/5-benefits-of-digitizing-documents-with-enterprise-content-management-ecm) [![footer logo](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/logo-t.svg "footer logo")](https://www.totalprosource.com/) [1.888.698.0763](tel:1.888.698.0763) [Support](https://www.totalprosource.com/support) [Careers](https://www.totalprosource.com/careers) [Locations](https://www.totalprosource.com/who-we-are/locations) [Blog](https://blog.totalprosource.com/) [Privacy Policy](https://www.totalprosource.com/privacy-policy) [![facebook](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/sm-f-m.png)](https://www.facebook.com/totalprosource) [![linkedin](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/sm-i-m.png)](https://www.linkedin.com/company/prosource_2/) [![twitter](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/sm-t-m.png)](https://twitter.com/totalprosource)