--- title: Service Excellence Earns Prosource 14th Consecutive Pro-Tech Award description: Prosource, the region's leader in office technology technology and business solutions, for the 14th consecutive year has been awarded the Pro-Tech Service Award by Konica Minolta, an award that recognizes dealerships that demonstrate the highest commitment to service, support, and satisfaction. image: https://blog.totalprosource.com/hubfs/Pro%20Tech%20Service%20Award%20Image-498593-edited.jpg --- - [Customer Support](https://www.totalprosource.com/support) - [Join Our Team](https://www.totalprosource.com/careers) [![logo-m](https://blog.totalprosource.com/hubfs/logo-m.svg)](https://www.totalprosource.com/) - [Solutions](https://www.totalprosource.com/solutions) - [IT Solutions](https://www.totalprosource.com/solutions/it-solutions) - [Managed IT Services](https://www.totalprosource.com/solutions/it-solutions/managed-it-services) - [Cybersecurity](https://www.totalprosource.com/solutions/it-solutions/cybersecurity) - [Business Continuity](https://www.totalprosource.com/solutions/it-solutions/business-continuity) - [Hosted Voice](https://www.totalprosource.com/solutions/it-solutions/hosted-voice) - [Cloud Solutions](https://www.totalprosource.com/solutions/it-solutions/cloud-solutions) - [Managed Content Services](https://www.totalprosource.com/solutions/managed-content-services) - [Digital Transformation](https://www.totalprosource.com/solutions/managed-content-services/digital-transformation) - [Business Process Optimization](https://www.totalprosource.com/solutions/managed-content-services/business-process-optimization) - [Accounts Payable Automation](https://www.totalprosource.com/solutions/managed-content-services/ap-automation) - [Document Management for SMBs](https://www.totalprosource.com/solutions/managed-content-services/document-management-smbs) - [Print Solutions](https://www.totalprosource.com/solutions/print-solutions) - [Managed Print Services](https://www.totalprosource.com/solutions/print-solutions/managed-print-services) - [Copiers & Printers](https://www.totalprosource.com/solutions/print-solutions/copiers-printers) - [Production Print](https://www.totalprosource.com/solutions/print-solutions/production-print) - [Industries](https://www.totalprosource.com/industries) - [Education](https://www.totalprosource.com/industries/education) - [Healthcare](https://www.totalprosource.com/industries/healthcare) - [Government](https://www.totalprosource.com/industries/government) - [Manufacturing & Distribution](https://www.totalprosource.com/industries/manufacturing-distribution) - [Banking & Financial Services](https://www.totalprosource.com/industries/banking-financial-services) - [Legal](https://www.totalprosource.com/industries/legal) - [Non-Profit & Religious](https://www.totalprosource.com/industries/non-profit-religious) - [Small & Medium-Sized Businesses](https://www.totalprosource.com/industries/small-medium-sized-businesses) - [Professional Services](https://www.totalprosource.com/industries/professional-services) - [Resources](https://www.totalprosource.com/resources) - [Who We Are](https://www.totalprosource.com/who-we-are) - [About](https://www.totalprosource.com/who-we-are/about) - [TotalPro Experience](https://www.totalprosource.com/who-we-are/totalpro-experience) - [History](https://www.totalprosource.com/who-we-are/history) - [Awards](https://www.totalprosource.com/who-we-are/awards) - [Community Involvement](https://www.totalprosource.com/who-we-are/community-involvement) - [Locations](https://www.totalprosource.com/who-we-are/locations) - [Contact](https://www.totalprosource.com/contact-us) Speak With a Solutions ExpertContact Menu**Close** ### Sales or General Inquiries Our business is built on helping you leveraging technology for strategic advantage. Contact our team to learn how our powerful, scalable, affordable technology solutions can transform how you do business. Contact a Solutions Expert ### Customer Support Our solutions are backed by dedicated support teams who are committed to your success. Whether you need IT support, software support, or hardware service, we've got you covered so you can get back to business. [Contact Support](https://www.totalprosource.com/support) [1.888.698.0763](tel:18886980763) ![](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/close.svg) ### Contact a Solutions Expert # Service Excellence Earns Prosource 14th Consecutive Pro-Tech Award By: [Danielle Hoverman](https://blog.totalprosource.com/author/danielle-hoverman) April 4, 2018 **April 4, 2018 - Cincinnati, Ohio** - Prosource, the region's leader in office technology and business solutions, for the 14th consecutive year has been awarded the Pro-Tech Service Award by Konica Minolta, an award that recognizes Konica Minolta dealerships that demonstrate the highest commitment to service, support, and satisfaction. To receive this distinct recognition, dealers must undergo comprehensive evaluation of the service operation, including technical expertise, inventory control, dispatch systems, management skills, and customer satisfaction. The rigid standard makes the Pro-Tech Award a powerful symbol of dedication and proficiency. ![Pro Tech Service Award Image-498593-edited](https://blog.totalprosource.com/hs-fs/hubfs/Pro%20Tech%20Service%20Award%20Image-498593-edited.jpg?width=2504&height=896&name=Pro%20Tech%20Service%20Award%20Image-498593-edited.jpg) As a member of the Elite Pro-Tech group, Prosource is proud to offer customers a broad range of enhanced technical and management skills, including:  - Professional, customer-oriented service department management and administration policies - Service response times significantly better than the industry average - Preventative maintenance programs that ensure maximum uptime and superior performance - Inventory control systems that provide immediate access to replacement parts and components - Comprehensive training programs and performance reviews to maintain the highest level of expertise - Skilled technical specialists and service personnel trained on specific products Prosource has recently earned other prestigious local and national recognition in areas of customer service, workforce engagement, community service, business ethics, and overall company performance.  Most recently, Prosource was named “Outstanding Managed Services Program” by imageSource Magazine, “Dealer of the Year” by imageSource Magazine, received the Pro’s Elite 100 Customer Service Certification for the 5th year straight, received “Best Places to Work” Finalist designation by the Cincinnati Business Courier for three consecutive years, and was ranked first out of over 350 Konica Minolta solution providers when they received the distinguished “Award of Excellence”. **About ProSource** Prosource® is one of the fastest growing companies in the Midwest. With Ohio offices in Cincinnati, West Chester, and Dayton, Kentucky offices in Lexington and Louisville, and West Virginia offices in Charleston and Huntington, Prosource provides Office Equipment, Document Automation, and Technology Solutions for businesses large and small.  Founded as Cincinnati Copiers in 1985, Prosource has grown from a print and copy hardware provider to offering total office technology solutions. The hallmark of Prosource’s service is the [TotalPro Experience](http://www.totalprosource.com/about/totalpro-experience/), an end-to-end commitment to unconditional customer satisfaction. For more information visit [www.totalprosource.com](http://www.totalprosource.com). [Service](https://blog.totalprosource.com/topic/service), [Awards](https://blog.totalprosource.com/topic/awards) ## Read On ### [Prosource Continues Strategic Growth with Acquisition of Dayton Company Technology Geeks Brings Expertise and Managed IT to Companies North of Dayton](https://blog.totalprosource.com/prosource-continues-strategic-growth-with-acquisition-of-dayton-company) ### [Konica Minolta Honors Prosource of Cincinnati, Ohio with 2016 Pro-Tech Service Award for Service Excellence](https://blog.totalprosource.com/konica-minolta-honors-prosource-of-cincinnati-ohio-with-2016-pro-tech-service-award-for-service-excellence) ### [Konica Minolta Recognizes Prosource at Annual Dealer Conference Last month, Prosource received national recognition as a 2017-2018 Konica Minolta Authorized...](https://blog.totalprosource.com/konica-minolta-recognizes-prosource-service-dealer-conference) [![footer logo](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/logo-t.svg "footer logo")](https://www.totalprosource.com/) [1.888.698.0763](tel:1.888.698.0763) [Support](https://www.totalprosource.com/support) [Careers](https://www.totalprosource.com/careers) [Locations](https://www.totalprosource.com/who-we-are/locations) [Blog](https://blog.totalprosource.com/) [Privacy Policy](https://www.totalprosource.com/privacy-policy) [![facebook](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/sm-f-m.png)](https://www.facebook.com/totalprosource) [![linkedin](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/sm-i-m.png)](https://www.linkedin.com/company/prosource_2/) [![twitter](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/sm-t-m.png)](https://twitter.com/totalprosource)