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Ramsey, N.J. and Cincinnati, OH – March 1, 2016 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces that Prosource of Cincinnati, OH has been honored with a 2016 Pro-Tech Service Award which recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”
A Pro-Tech Service Award winner for 11 consecutive years, Prosource, headed by CEO Brad Cates, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of Prosource’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
“We are honored to be recognized for our service excellence by Konica Minolta with the Pro-Tech Service Award. Our commitment to providing the best service in the industry and delivering the best experience for our customers is the foundation to our success,” says Brad Cates, CEO.
About Konica Minolta
Konica Minolta Business Solutions U.S.A., Inc. is one of the world’s leaders in information management focused on enterprise content, technology optimization and cloud services. Our portfolio of offerings deliver solutions to improve our customers’ speed to market, manage technology costs, and facilitate the sharing of information to increase productivity. The All Covered IT Services division offers a range of IT strategy, support, project and cloud computing solutions across all verticals. Konica Minolta has won numerous awards and recognition, including placement in the Leaders Quadrant of the 2016 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter.
Prosource® is one of the fastest growing companies in the Midwest with eight offices spanning across Ohio, Kentucky, Indiana, and West Virginia. Prosource provides Office Equipment, Document Automation, and Technology Solutions for businesses large and small. Founded as Cincinnati Copiers in 1985, Prosource has grown from a print and copy hardware provider to offering total office technology solutions. The hallmark of Prosource’s service is the TotalPro Experience, an end-to-end commitment to unconditional customer satisfaction. For more information visit www.totalprosource.com.
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