--- title: Prosource | Business Technology Blog | Amy Mersch description: Get expert insights and actionable advice on how to leverage technology for your business to improve productivity & security and make your operations more effective, efficient, and competitive. --- - [Customer Support](https://www.totalprosource.com/support) - [Join Our Team](https://www.totalprosource.com/careers) [![logo-m](https://blog.totalprosource.com/hubfs/logo-m.svg)](https://www.totalprosource.com/) - [Solutions](https://www.totalprosource.com/solutions) - [IT Solutions](https://www.totalprosource.com/solutions/it-solutions) - [Managed IT Services](https://www.totalprosource.com/solutions/it-solutions/managed-it-services) - [Cybersecurity](https://www.totalprosource.com/solutions/it-solutions/cybersecurity) - [Business Continuity](https://www.totalprosource.com/solutions/it-solutions/business-continuity) - [Hosted Voice](https://www.totalprosource.com/solutions/it-solutions/hosted-voice) - [Cloud Solutions](https://www.totalprosource.com/solutions/it-solutions/cloud-solutions) - [Managed Content Services](https://www.totalprosource.com/solutions/managed-content-services) - [Digital Transformation](https://www.totalprosource.com/solutions/managed-content-services/digital-transformation) - [Business Process Optimization](https://www.totalprosource.com/solutions/managed-content-services/business-process-optimization) - [Accounts Payable Automation](https://www.totalprosource.com/solutions/managed-content-services/ap-automation) - [Document Management for SMBs](https://www.totalprosource.com/solutions/managed-content-services/document-management-smbs) - [Print Solutions](https://www.totalprosource.com/solutions/print-solutions) - [Managed Print Services](https://www.totalprosource.com/solutions/print-solutions/managed-print-services) - [Copiers & Printers](https://www.totalprosource.com/solutions/print-solutions/copiers-printers) - [Production Print](https://www.totalprosource.com/solutions/print-solutions/production-print) - [Industries](https://www.totalprosource.com/industries) - [Education](https://www.totalprosource.com/industries/education) - [Healthcare](https://www.totalprosource.com/industries/healthcare) - [Government](https://www.totalprosource.com/industries/government) - [Manufacturing & Distribution](https://www.totalprosource.com/industries/manufacturing-distribution) - [Banking & Financial Services](https://www.totalprosource.com/industries/banking-financial-services) - [Legal](https://www.totalprosource.com/industries/legal) - [Non-Profit & Religious](https://www.totalprosource.com/industries/non-profit-religious) - [Small & Medium-Sized Businesses](https://www.totalprosource.com/industries/small-medium-sized-businesses) - [Professional Services](https://www.totalprosource.com/industries/professional-services) - [Resources](https://www.totalprosource.com/resources) - [Who We Are](https://www.totalprosource.com/who-we-are) - [About](https://www.totalprosource.com/who-we-are/about) - [TotalPro Experience](https://www.totalprosource.com/who-we-are/totalpro-experience) - [History](https://www.totalprosource.com/who-we-are/history) - [Awards](https://www.totalprosource.com/who-we-are/awards) - [Community Involvement](https://www.totalprosource.com/who-we-are/community-involvement) - [Locations](https://www.totalprosource.com/who-we-are/locations) - [Contact](https://www.totalprosource.com/contact-us) Speak With a Solutions ExpertContact Menu**Close** ### Sales or General Inquiries Our business is built on helping you leveraging technology for strategic advantage. Contact our team to learn how our powerful, scalable, affordable technology solutions can transform how you do business. Contact a Solutions Expert ### Customer Support Our solutions are backed by dedicated support teams who are committed to your success. Whether you need IT support, software support, or hardware service, we've got you covered so you can get back to business. [Contact Support](https://www.totalprosource.com/support) [1.888.698.0763](tel:18886980763) ![](https://blog.totalprosource.com/hubfs/raw_assets/public/Prosource_August2020/images/close.svg) ### Contact a Solutions Expert # Amy Mersch ![](https://blog.totalprosource.com/hubfs/Prosource%20and%20Etherfax.png) ## [Prosource and etherFAX: Extending Legacy Fax Solutions to the Cloud](https://blog.totalprosource.com/etherfax-partnership-secure-fax) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) March 27, 2024 Through etherFAX’s integration with Lexmark, we can enable organizations across industries to securely exchange business-critical documents. [Read More](https://blog.totalprosource.com/etherfax-partnership-secure-fax) ![](https://blog.totalprosource.com/hubfs/Prosource%20Introduces%20Vitis%20Technologies_Featured.png) ## [Prosource Introduces Vitis Technologies](https://blog.totalprosource.com/prosource-introduces-vitis-technologies) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) February 5, 2024 We're excited to announce that Prosource's managed IT and cybersecurity services division, Prosource Technologies, is rebranding to Vitis Technologies. [Read More](https://blog.totalprosource.com/prosource-introduces-vitis-technologies) ![](https://blog.totalprosource.com/hubfs/Prosource-Corporate-Banner.jpg) ## [Prosource Announces New Leadership to Drive Strategic Growth Plan](https://blog.totalprosource.com/new-leadership-drive-strategic-growth-plan) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) December 5, 2022 Jay Cartisano and Jeff Loeb will execute strategies to drive growth across key business areas and support Prosource’s position in the market. [Read More](https://blog.totalprosource.com/new-leadership-drive-strategic-growth-plan) ![](https://blog.totalprosource.com/hubfs/Security-Awareness-Training_Featured.jpg) ## [Five Keys to Effective Cybersecurity Awareness Training](https://blog.totalprosource.com/keys-to-effective-cybersecurity-awareness-training) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) October 10, 2022 With proactive, consistent cybersecurity training, your employees can be part of the solution in protecting your organization from cyber threats. [Read More](https://blog.totalprosource.com/keys-to-effective-cybersecurity-awareness-training) ![](https://blog.totalprosource.com/hubfs/Ransomware-K12-Featured.png) ## [Ransomware is Targeting K-12 Schools | How to Fortify Your Defenses](https://blog.totalprosource.com/ransomware-k-12-schools-cybersecurity) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) August 15, 2022 As ransomware increasingly targets K-12 schools, protect your district with best practices for building a proactive, multi-layered cybersecurity plan. [Read More](https://blog.totalprosource.com/ransomware-k-12-schools-cybersecurity) ![](https://blog.totalprosource.com/hubfs/Top-Workplaces-2022_Social.jpg) ## [We're a 2022 Top Workplace in Greater Cincinnati & Northern Kentucky!](https://blog.totalprosource.com/top-workplaces-2022) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) July 14, 2022 Thanks to our team's commitment to our customers and to one another, Prosource has been named one of the region's top workplaces by Enquirer Media. [Read More](https://blog.totalprosource.com/top-workplaces-2022) ![](https://blog.totalprosource.com/hubfs/Prosource-Corporate-Banner.jpg) ## [Prosource Acquires VanDyke Inc., Bolsters Technology and Imaging Solutions Footprint in Midwest](https://blog.totalprosource.com/prosource-acquires-vandyke-inc) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) June 21, 2022 The strategic acquisition drives growth for Prosource in business technology and imaging solutions across Ohio, Kentucky, and West Virginia. [Read More](https://blog.totalprosource.com/prosource-acquires-vandyke-inc) ![](https://blog.totalprosource.com/hubfs/Prosource-Corporate-Banner.jpg) ## [Prosource Acquires PBSI Technology Solutions, Expands IT Capabilities and Expertise](https://blog.totalprosource.com/prosource-acquires-pbsi-technology-solutions) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) January 20, 2022 The acquisition brings technical talent and strong customer relationships, while expanding Prosource's robust portfolio of business technology solutions. [Read More](https://blog.totalprosource.com/prosource-acquires-pbsi-technology-solutions) ![](https://blog.totalprosource.com/hubfs/Multifactor-Authentication_Blog-Featured.jpg) ## [Why Multi-Factor Authentication (MFA) is a Must-Have for Your Business](https://blog.totalprosource.com/multi-factor-authentication-business-cybersecurity) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) October 11, 2021 Enabling multi-factor authentication is one of the most important things you can do to keep cybercriminals out of your network and prevent a cyberattack. [Read More](https://blog.totalprosource.com/multi-factor-authentication-business-cybersecurity) ![](https://blog.totalprosource.com/hubfs/Layered-Security_Blog-Featured.jpg) ## [What is Layered Security & How Does it Defend Your Network?](https://blog.totalprosource.com/what-is-layered-security-how-does-it-defend-your-network) By:[Amy Mersch](https://blog.totalprosource.com/author/amy-mersch) October 4, 2021 No single tool can guarantee your network’s security. That's why we recommend a layered security approach to improve your organization’s cyber posture. 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